What ClinicIQ does Getting started Compatibility FAQs Watch ClinicIQ handle an enquiry →
Patient Communication Infrastructure

Every enquiry answered.
Every lead qualified.
Every consultation booked.

ClinicIQ handles every enquiry, qualifies every lead, and converts interest into booked consultations — around the clock, across every channel.

No commitment · We handle a real enquiry from your clinic type, live

Real enquiry · Handled automatically
IQ
ClinicIQ Assistant
Online · Replies instantly
Hi, do you offer rhinoplasty consultations? How much does it cost?
ClinicIQ
Yes! We offer rhinoplasty consultations with our specialist consultant. Consultations are available and typically last around 45 minutes. Would you like to book one?
Yes please — what's available next week?
ClinicIQ
I have these slots available:
ClinicianSpecialist Consultant
DateTuesday 11 March
Time2:30 PM
Duration45 mins
✓ Confirm Booking

Enquiries that once waited until morning become consultations — booked, confirmed, in your calendar.

Your clinic, always attentive
Every patient receives a response the moment they reach out — day, evening, or weekend
A patient experience worth returning for
Patients arrive informed, qualified, and ready — before they've spoken to a single member of staff
Revenue your team never had to chase
Enquiries that once waited until morning become consultations — booked, confirmed, in your calendar
What ClinicIQ does

More than a chatbot. A complete patient communication system.

ClinicIQ handles the full patient journey — from the first question to the follow-up after treatment.

Patient enquiries & information
24/7 enquiry handling
Treatments, pricing, hours, practitioners, payment options — answered instantly, any time.
Intelligent treatment guidance
Patients unsure what they need get guided toward the right treatment — and toward a booking.
Patient reassurance
Safety questions, side effects, what to expect — answered before hesitation becomes a reason not to book.
Pre-treatment preparation
Patients arrive prepared — avoiding alcohol, removing makeup, arriving on time — before your team says a word.
Booking & lead capture
Booking guidance & appointment capture
Booking links, calendar integrations, consultation scheduling — interested patients move to a confirmed appointment.
Lead capture for patients not yet ready
Name, email, phone, treatment interest — captured and passed to your team, with GDPR reassurance included.
Smart follow-ups
After explaining a treatment, the assistant suggests the next step — improving conversion at every stage.
Staff notifications
New leads, booking requests, escalated questions — your team is alerted only when a human is genuinely needed.
Post-treatment & ongoing care
Automated aftercare support
Aftercare questions handled accurately, based on your protocols — fewer panicked messages to your team.
Patient journey automation
Enquiry to aftercare to follow-up — automated end to end, without your team managing the process.
Visibility & performance
Analytics dashboard
Enquiries handled, top questions, leads generated, bookings assisted — clear evidence of what ClinicIQ is doing.
Multi-channel deployment
Website, WhatsApp, Instagram, email — one assistant, one voice, everywhere patients reach you.
Getting started

Live in days. Configured around your clinic.

Our team handles everything — from training the assistant on your clinic to configuring your booking flow.

01

Clinical Knowledge Audit

We train ClinicIQ on your treatments, pricing, and protocols — before a single patient interaction takes place.

02

Install on your website

Embedded on your website and connected to WhatsApp, Instagram DMs, and email — in a single session.

03

Connect your booking flow

Patients are directed into your existing booking link by default. Direct integrations with Pabau or Fresha available once you're live.

Ready to see it handle a real enquiry? We'll run a live demo on a clinic like yours — 15 minutes, no commitment.

Book a walkthrough
Compatibility

Fits into the clinic you've already built.

ClinicIQ works alongside the systems your clinic already relies on — and connects to anything else via Zapier or API.

Clinical management
Pabau
Fresha
Cliniko
+ any system via Zapier or API
Patient channels
Website Chat
WhatsApp
Instagram DMs
Facebook Messenger
Email
Common questions

Questions clinic owners ask first.

Before going live, we perform a Clinical Knowledge Audit — a structured process where we train ClinicIQ on your specific treatments, pricing, consultation pathways, aftercare protocols, and contraindications.

It doesn't draw on generic medical content. It speaks with the knowledge of someone who understands your clinic specifically.

A patient reaches out — through your website, WhatsApp, Instagram, or email — and receives an immediate, accurate, clinic-specific response.

If they're interested in a consultation, ClinicIQ guides them through to booking. If their question requires a clinician, it captures their details and escalates to your team. Nothing is missed.

ClinicIQ is built specifically for private clinics and aesthetic practices where patient experience matters — and where enquiry volume makes manual handling genuinely costly.

It works particularly well for clinics offering multiple treatments, running lean front-of-house teams, or receiving enquiries outside standard hours.

Patient conversations are processed securely and never used to train AI models. Data is stored in accordance with UK GDPR, and ClinicIQ operates as a data processor under your clinic's data controller responsibilities.

We do not retain identifiable patient data beyond what is necessary for the conversation, and all data handling is covered in a Data Processing Agreement provided at onboarding.

Our team handles everything. We begin with the Clinical Knowledge Audit, then embed ClinicIQ on your website, connect your patient channels, and configure your booking flow.

You don't need technical resource on your side. Deeper integrations with systems like Pabau or Fresha are available as a next step, once you're operational.

See ClinicIQ handle a real enquiry — on a clinic like yours.

A 15-minute live walkthrough. We handle a real patient enquiry for your clinic type, and you see exactly what your patients would experience.

No commitment · Handled end to end by our team